FAQs

Where do you deliver?
We deliver across India.

How long will my order take to arrive?
Our estimated delivery times are 2–3 working days in Indore, 5–7 working days for standard delivery across India, and 3–4 working days for express delivery across India. These estimates are calculated from order confirmation. Please see our Shipping Policy for more details.

How can I check my order status?
If you have received a shipping confirmation with a tracking link, you can use it to check your delivery. You can also contact us on WhatsApp with your order details.

Can I return or exchange an item if I change my mind?
We do not offer returns or exchanges for a change of mind, subject to applicable law. Please see our Returns & Exchanges policy for details.

What should I do if my item arrives damaged?
Please contact us as soon as possible with your order details and a clear, continuous video showing the unopened parcel and the unboxing. If you don’t have a video, contact us with any other information available so we can review your concern.

How can I contact Ishqa?
You can WhatsApp us on +91 99815 29710 or email hello@ishqa.co.in.